Cookies are small text files – containing letters and numbers – which are downloaded by your computer when you access and use certain websites. Cookies allow our Website to recognise a device and provide content accordingly. We recommend that you accept all cookies from our Website (detailed below), as they have been designed to enhance the service that this Website provides you.
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.
If you choose to disable any of these cookies, then you may impair the functionality of the Website and you may not experience all its features in the way it was designed to be enjoyed. To disable cookies, we suggest that you set your browser to disable cookies for https://www.platomoney.com/ . This option usually appears under “Tools” or “Settings” in a section called “Privacy” and is intuitive. Browsers implement this feature differently, so please refer to your browser help section for detailed information. Alternatively, search the internet for “Disabling cookies with X browser” where X is your browser name.
For more information about cookies and how they are used on the internet, please see the information on the independent All About Cookies site and the Wikipedia article on HTTP Cookies.
Google Analytics is a free service provided by Google that uses several cookies. The cookies set by Google Analytics are used to help us gather information about how this website is used by visitors. The information is not personally identifiable, and is simply used to track and improve the level of service our Website is providing. More information on the cookies that are set through our use of Google Analytics can be found on Google’s Cookies & Google Analytics page. If you wish to disable these cookies, please use the opt-out browser add-on supplied by Google. Alternatively, you can set your browser to reject all or certain cookies. Disabling cookies set by Google Analytics will not reduce the service provided to you.
Our Website may use a ‘load balancer’ to store an identifier on your browser to help keep you connected to the same web server throughout your visit (for a smoother browsing experience). Similarly, session cookies contain no personally identifiable information, but enable our individual web servers to keep track of your progress throughout your visit. They expire as soon as you leave our Website.
We use the following types of cookies:
Those are placed on our website by default. You can turn off these cookies on your device if you don't want us to use necessary cookies but it might impact your ability to browse our website. We need necessary cookies to help us to run our website, and to help us detect any problems with it. For example, we use a cookie that tells us how busy the server is based on the number of visitors and that tells us if any users experience problems so that we can resolve the problems as soon as possible.
We also use cookies to remember our users while they are browsing our website, its pages, links and subdomains. For example, we use necessary cookies to help recognise you and provide you with content as you browse the website. We may also use a cookie that tracks your cookie privacy preferences so that we do not place analytics and advertising cookies, if you don't want us to. This particular type of cookie will remain on your device even after you've stopped browsing the website so we can make sure we comply with our legal and regulatory obligations.
Those allow us to recognise and count the number of visitors to our website/app, and see how visitors browse our website, so we can understand how our website content is performing and improve it where necessary. We use third party cookies for this purpose and we've explained in the table below the specific cookies we use.
Advertising and analytics cookies also allow us to see what pages, links and sub-domains visitors have visited so we can provide more relevant ads. We may share this information with other organisations, such as Google, Facebook and LinkedIn, for the same purpose.
Please see the table below for more detail about which advertising and analytics cookies we use and why.
We use the following cookies on the website:
To enable Onfido to track sessions on the website.
Onfido Country/regionTo detect your country/region so we may surface the correct website.
Google AnalyticsTo conduct website usage analytics.
HotjarTo conduct website usage analytics.
ZendeskTo provide help desk support.
CPatternTo conduct website usage analytics.
SmartLook S.R.O.To conduct website usage analytics.
MetaAdvertising - tells us how our ads on Facebook and Instagram are working and what kinds of users are interested in our services.
LinkedinAdvertising - tells us how our ads on LinkedIn are working and what kinds of users are interested in our services.
YouTubeAdvertising - tells us how our ads on YouTube are working and what kinds of users are interested in our services.
You can manage your cookies preferences by clicking on "Manage your cookie preferences" below. You can also manage your cookie preferences through our pop-up cookie banner that appears when you first visit the website.
You can also manage your preferences by changing your browser settings on your device to refuse the use of all or some cookies. However, if you block all cookies (including necessary cookies), you may not be able to use all or some parts of our website. You may also find that you are shown information on our website that is less interesting to you.
Please note, other organisations, such as advertising networks, may also use cookies to track you across different websites. We have no control over these cookies.
If we change the cookies we use, we will update this Cookies Policy. You always can find the latest version of this Policy on our website.
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